Consistent product quality and service are the key factors that have contributed to the success and growth of Scott Specialty Gases' Electronic Materials Group. Scott maintains a reputation as a supplier of high quality products - not only in the semiconductor industry, but also in many other industries (chemical, refining, medical, laboratory, automotive, active pharmaceutical ingredients and more) that depend on accurate gases for instrument calibration and process control. A major concern in the electronics industry is consistency of gas quality from one cylinder to another. Scott achieves product consistency three ways: 1) extensive research and development efforts that lead to well engineered manufacturing and process procedures; 2) continuous and thorough testing of raw materials and finished products; 3) company-wide quality assurance programs that validate the uniformity of product quality across all Scott manufacturing facilities.
Because our goal is to partner with customers to help them improve productivity, efficiency and quality, we support our product line with prompt and courteous customer service.
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This encompasses well-trained technical, sales and customer service Scott team members throughout our strategically located manufacturing facilities in North America and Europe and through our Asian distributors. In addition to customer service in the traditional sense, Scott provides services unequaled by any other supplier of semiconductor gases. Scott customers have toll-free, immediate access to our Technical Services Group (800-21-SCOTT) for expert assistance with technical issues as well as same-day quotes for custom products or grades not shown on this website. Moreover, our website offers Scott customers an arsenal of eTools that empower them to substantially reduce the cost of using electronic specialty gases while managing their inventory of cylinders and products more efficiently.
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